Refund and Returns Policy:

At U.S. Bridge, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our refund and returns policy below.

Returns

• You have 30 days from the date of delivery to return your item.
• To be eligible for a return, the item must be unopened, unused, and in the same condition that you received it.
• The item must also be in its original packaging.

Refunds

Once we receive and inspect your return, we will send you an email notification. If your return is approved, we will process your refund, and a credit will be applied to your original payment method. Please allow a few days for the refund to appear on your account, depending on your bank’s processing time.

Shipping Costs

Please note that the cost of return postage is the responsibility of the customer. Shipping costs are non-refundable. If you receive a refund, the original shipping costs (if any) will not be included in the refunded amount.

How to Return an Item

To initiate a return, please contact us at general@usbridge.co.uk with your order details. We will provide further instructions on where to send your return.

Please make sure to use a trackable shipping service or purchase shipping insurance. We cannot guarantee that we will receive your returned item.

Thank you for shopping with U.S. Bridge!

For any further questions, feel free to reach out to us at general@usbridge.co.uk . Please also feel free to reach out using the chat app. The icon for which is on the bottom right of your screen and we’ll be happy to assist you.